Two weeks ago, we announced Labels, a new feature that allows you to label your visitors dynamically based on filters. Today, we are extending this feature to introduce Desktop Notifications.
For those who have been using our Java Desktop Application, you're probably familiar with the built-in Notification System. That old system processes notifications on the client side which makes it impossible for the end user to get notified if their Desktop client is not connected. In other words, you had to leave Woopra running all the time.
The new Notification system processes filters within Woopra's internal cloud, which makes it possible to be notified without even being connected to Woopra. This will allow us in the near future to process SMS, iPhone Push, and other types of notifications.
How to Setup Desktop Notifications
Once you create a Label and activate it, you can enable notificationsas follows:
A notification can be setup to notify you once per visitor visit. For example, if you setup a notification for Visitors from San Francisco, you will get notified only once and not per every action they commit on your website.
We have also added a few notifications sounds to help you audibly differentiate between your notifications. We are still adding more sounds to the system, so if you have some sound effects to contribute to the community they're more than welcome!
And, of course, you are able to modify your notification content and insert tags in it to make your notifications as comprehensive as possible.
What Do Notifications Look Like?
When a notification is triggered, it will appear on the top right of the Woopra Application and will disappear after a few seconds.
Notifications triggered by all your websites will be aggregated in one view. The title of a notification consists of the website host and label name which allows you to identify the origin of the notification seamlessly. By clicking a notification, it will expand the visitor associated with it in the Live Visitors view.
You will be able to access all recent notifications by pressing the Notifications button on the top menu bar. A red badge will appear on that button showing you the number of unread notifications.
But lets say you want to demo Woopra to a group of people, but you have a bunch of notifications and don't really want to be disturbed during the demonstration. We've also added the ability to mute all your notifications with just a single checkbox! Simply expand the notifications and click on the Settings buttons.
We have also added an experimental feature which allows you to display notifications on your desktop (outside of the browser).
At the moment, only Google Chrome supports this HTML5 feature. So if you rely a lot on notifications, we advise you to run Woopra on Google Chrome.
That's cool! Isn't it?
A few more updates
Many of you have requested the ability to exclude visitors using the web application. We have added the ability to manage excluded visitors (those you don't want Woopra to track) from inside the Web Application. This feature will appear under the Manage section of every website.
That's it for this week! Let us know what you think, and stay tuned for more!
Woopra Founder - @eliekhoury